Other claims advisory, risk management, and training

Other claims and risks advisory

Beyond workers compensation claims, Worksite has provided advice to many clients on policies, procedures and approaches to control risk and provide a fair and safe work environment.

Clients can take advantage of our wider advisory expertise spanning:

  • risk management advisory
  • insurance investigations and surveillance
  • recovery potential of claims
  • fraud control and investigation
  • fire and arson investigations
  • life insurance and superannuation
  • motor vehicle theft and accident
  • product liability claims
  • public liability claims
  • professional indemnity claims
  • recovery potential of claims
  • stress, harassment and bullying in the workplace
  • discrimination
  • HR-related investigations, such as grievances, bullying and harassment
  • contractual arrangements between various parties
  • criminal investigations
  • employment relationships
  • relief claims management, while regular employee is on leave.

Claims risk management

At the forefront of trends and the need to manage risk Worksite has alerted clients to:

  • new and emerging types of claims
  • clusters of fraudulent activity
  • any increases in certain claims flagged for investigation
  • previously unrealised opportunities for recovery or apportioning liability.

To learn more about our claims risk management service, please contact us.

Training services

All our training workshops agree learning objectives at the outset with our clients. Presentations include a PowerPoint, handouts, a question and answer session, and a feedback form to ascertain which competencies have been achieved by the audience.

Some suggested topics for insurer and corporate client personnel include:

  • Strategising claims.
  • When to investigate a claim?
  • What does a factual investigator do?
  • What does a surveillance investigator do?
  • What can the results of an investigation achieve?
  • Privacy and investigations.
  • Q & A or ‘open forum’ sessions.

One-on-one training sessions are offered to individuals where client a feels there is benefit. We also offer in the field training, where client personnel can accompany an experienced investigator and observe first hand surveillance or factual investigation processes.

To learn more about the business benefits of our other services please get in touch.